Privacy Policy
At Happy Nappy, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit or shop on our website.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information that you provide when you place an order, create an account, contact us, subscribe to updates, or interact with our website.
This may include:
- Name
- Email address
- Billing and shipping address
- Order details
- Payment-related information processed securely by payment providers
- Website usage information
- Device, browser, and IP-related data
- Customer support messages
We do not ask you to provide unnecessary personal information.
How We Use Your Information
Happy Nappy may use your information to:
- Process and fulfill orders
- Send order confirmations and delivery updates
- Provide customer support
- Improve our website and shopping experience
- Personalize product recommendations
- Send promotional emails, only where permitted
- Prevent fraud and protect website security
- Comply with legal, tax, and business requirements
Payment Information
Payments made through our website may be processed by secure third-party payment providers. Happy Nappy does not store full payment card details on our own systems.
Please review the privacy policies of payment providers used at checkout for details about how payment information is processed.
Email Communication
We may contact you by email for order updates, customer service, account-related messages, or promotional communication where applicable.
For privacy-related questions, you can contact us at:
Cookies And Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website traffic, support advertising, and improve the shopping experience.
Cookies may help us:
- Keep items in your cart
- Understand how visitors use our website
- Improve page performance
- Show relevant offers or product suggestions
- Support analytics and marketing campaigns
You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
How We Share Information
Happy Nappy does not sell your personal information.
We may share limited information only with trusted service providers who help us operate our business, such as:
- Payment processors
- Shipping and delivery providers
- Website hosting providers
- Email and marketing platforms
- Analytics tools
- Fraud prevention and security providers
- Legal, accounting, or compliance partners when required
These providers are expected to use information only for the services they provide to us.
Advertising And Analytics
We may use analytics and advertising tools to understand website performance, improve campaigns, and show relevant promotions.
These tools may collect information such as browsing behavior, device details, page visits, and interaction data. This helps us improve our website and advertising relevance.
Data Security
We use reasonable technical and organizational measures to protect your information from unauthorized access, misuse, loss, or disclosure.
However, no online platform can guarantee complete security. Customers should also protect their account login details and use secure devices when shopping online.
Data Retention
We keep your information only as long as needed for business, legal, tax, fraud prevention, customer service, and order management purposes.
When information is no longer required, we may delete, anonymize, or securely retain it as permitted by law.
Your Privacy Choices
Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Opt out of promotional emails
- Limit certain tracking or marketing activities
- Request information about how your data is used
To make a privacy request, contact us at:
Promotional Emails
You may unsubscribe from promotional emails by using the unsubscribe link in our emails or by contacting us.
Please note that even if you unsubscribe from marketing emails, we may still send important order, account, or customer service emails.
Children’s Privacy
Happy Nappy sells baby products for parents and caregivers. Our website is not intended for children to use directly.
We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us at sales@happynappy.online.
Third-Party Links
Our website may include links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third-party websites.
Please review their privacy policies before providing any personal information.
International Users
Happy Nappy primarily serves customers in the USA. If you access our website from outside the USA, your information may be processed in locations where privacy laws may differ from those in your region.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
Contact Us
For questions about this Privacy Policy or your personal information, please contact us at:
Email: sales@happynappy.online